Shuttles to new city office of the general registrar

Beginning Wednesday, Sept. 23, GRTC is offering riders a shuttle service to reach the new city of Richmond’s Office of the General Registrar, which was recently relocated to a larger facility with more room to observe social distancing for in-person absentee voting. Pre-election day services are available through Oct. 31 at the new building at 2134 West Laburnum Ave.

Smaller, nimbler shuttle vans pick up passengers Monday – Saturday from two popular connection points in the GRTC bus network: 9th and Marshall on the North side of City Hall, and Broad and Robinson on the North side of the street by the Science Museum of Virginia. GRTC remains zero fare, and shuttles are free to ride, as well, with funding support provided by the city of Richmond.

Service operates hourly. Weekday trips start at City Hall at 7:45 a.m. and run once an hour, with the last trip leaving the registrar’s location at 5:15 p.m. Additional early voting service operates once an hour on both Saturday Oct. 24 and 31 from 8:45 a.m. until last trip at 5:15 p.m.

CARE customers can continue to use CARE van service for free and may schedule trips to the new registrar’s office.

The Office of the General Registrar is open as a pre-election day voting location through Oct. 31 from 8 a.m. to 5 p.m., Monday to Friday, except holidays, and 9 a.m. to 5 p.m. the two Saturdays before every election.

Additional pre-election day voting locations open Oct. 24 through Oct. 31 at City Hall (900 East Broad St.) and Hickory Hill Community Center (3000 East Belt Boulevard) on weekdays 8 a.m. to 5 p.m. and on Saturdays from 9 a.m. to 5 p.m.

The last date to vote early in-person is Oct. 31.

For a complete list of Election Day (November 3) polling locations, most of which have a bus stop nearby, click here.


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